Territory Management for JW
Multi-Terr
Since its inception in 2006, Multi-Terr has been developing applications to help the congregation manage its territory. With Multi-Terr users across the world, the combination of our Windows and our Web applications, allows a configuration that will comply with data protection laws in your country, as well as directions from your local branch.
We are constantly developing new functions, adapting to changing needs.
The territory servant can easily distribute and keep track of territories, directly from his mobile device. Publishers can keep records up-to-date; with NO LOGIN and NO PASSWORD required. Publishers can access the territory by a single click or scanning a QR code.
Some of the features ; The Windows and Web applications are designed to work together but can also be used independently, according to the needs of your group or congregation. Click the sign to display additional information.
Currently, Multi-Terr is available in English, French, Spanish, Russian, German, Tagalog, Italian, Greek, and Korean.(English, Français, Español, Russisch, Deutsch, Tagalog, Italiano, Ελληνικά , 한국어 )
And the web application is available in English, French, Spanish, Korean and Vietnamese.(English, Français, Español, 한국어, Tiếng Việt)
Multi-Terr is free of charge and has been since its inception in 2006, no donations are accepted (Matthew 10:8). If you feel the need to donate, please visit JW.org and your donations will be put to the best use possible.
The application handles multiple local languages. For example: if your congregation cares Mandarin and Cantonese; or it cares for Hindi, Urdu, Punjadi and Gujurati. The house-to-house record will indicate the language, but more importantly, transfers from other congregations for any of the local languages will be automatically transferred to one database.
Between Multi-Terr 5 users, the exchange of addresses is done automatically, without the need to supply an email address or account code to the other congregations. When the application detects that a congregation changed the language for that of your congregation and that it is within your congregation boundaries, it is automatically added to the correct territory and a window is displayed listing the addresses that were automatically added.
Note: For security reasons and to respect international privacy laws, none of the congregations have access to your data. When a language is modified, only that address is copied to an encrypted database on a secured server, that can only be accessed by the application
Other versions or applications: We strive to ease the process to exchange addresses between congregations regardless of the method used to manage their territories. The application sends Excel files and PDF files containing the addresses of their language (since the last time the email was sent) and all that is required is an email address
When printing the house-to-house records, you may choose from multiple formats and templates
- 8 templates in S-8 format, prints 4 sheets per page. Each format containing slightly different information, each of them have options that be customised to your needs. For example: One of the templates contains a QR code to allow the publishers to also work on line (Excel is required, any versions from 2007 to 2019)
- 6 templates in Letter/A4 format. Each format containing slightly different information, each of them have options that be customised to your needs (Excel is required, any versions from 2007 to 2019)
- 5 templates in Letter/A4 format. Each format containing slightly different information. These formats cannot be customized but they do not require Excel to be installed
- Full page html format where you can include a QR code, define the size of the map and on your own columns and messages. It is called an html format because it is first displayed in a browser and allows you to adjust the zoom of the map for each territory before printing
- No printing: you may also choose to work only online. When a territory is assigned, an email is sent to the publishers containing a link that gives them access to the house-to-house information. There is no login/password required.
Publishers do not need to enter a login or password. They can access the information either by scanning the QR code on the house-to-house records or by clicking the link in the email that was automatically sent to them when the territory was assigned. Once the territory is returned, the QR code and email link can be disabled.
You can create an unlimited number of online users with their own access rights. When creating an account an email is sent with their login and password, but it also contains a link to open the application without having to manually key in their credentials
Entering and updating addresses is an important part of multi-cultural cities, and you may your preference on how to accomplish this important task, so we offer different methods
- Online: by the publishers when working the territory (they have access only to one territory at the time and rights to enter new addresses is a parameter)
- Online: with a password and login, which gives access to all territories, using a search engine
- Import: New addresses can be imported using an Excel template. The template can be downloaded by publishers who are allowed to enter new addresses
- Excel: Existing addresses can be modified in Excel by generating the file in one click, and re-importing the modified data. (Any information can be modified as the file uses an internal code to identify the corresponding record)
- List format: From the Windows application, you may use a list view that display addresses in a continuous view and different buttons to allow you to perform different tasks (for example: open address on map)
- Datasheet format: From the Windows application, you may use a datasheet view that looks and feel like Excel but within the application itself. You can move columns, to display them in the order that works best for you. You may increase/decrease the size of a column, You can filter and sort each columns
- Split view: From the Windows application, you may use a split view. The screen is divided into two sections, the top part display a form that may be easier to read as the fields are grouped into sections. The bottom part is a datasheet view that allows you to do everything you can do in the datasheet view
Maps can displayed on Google Maps or Bing maps, according to your preference. It is also possible to set which button are to be displayed depending if is printed or displayed in a browser (for example, you can remove the Street View button if the map is printed). In addition to the ability to select the map color, you can set the opacity, display only the border or reverse the map.
QR codes can printed on maps or house-to-house records giving quick access to the publisher without the need of a login or password. You can define the color of the QR code, or its position on a map.
You can choose to print the maps in:
- 8.5x11 format (Letter or A4)
- S-12 format, which which the yellow card with the header and footer already printed
- 4x6 card with your own header and footer (the back of the S-12 card can be used for this format)
In large metropolitan cities or language groups, the number of addresses in a territory may fluctuate. There are tools to divide (or split) a territory map in two and reassign the addresses to the correct territories. Or to merge two territories that may have become too small
Distribution of territories (assigning and returning) can be done from the desktop application or from the web application. From the web application, you can assign a territory by selecting the territory number, by selecting from a list of all territories or from a list displaying the oldest territories first. An email is sent to the publisher (optional) to whom the territory is assigned.
Returning territories from the web application is even more simple with the option to lock a territory to prevent publishers from accessing the territory after it has been returned.
Publisher name, phone and email address can be:
- imported with an Excel file
- Entered from the Windows application
- Entered from the Web application
When territories are late, you may send a reminder to all publishers in one-click or send a reminder one territory at the time with the ability to define your own custom message.
When a territory is returned, you have the option to block publishers from accessing the territory again, either from the QR code or emails previously sent. You can also easily reactivate the links or QR code, or simply give access to the publisher to whom the territory is reassigned.
2 formats of S-13 are supported, the new format diplaying current and previous service year as well as the previous format, displaying complete history. You may also create separate S-13 per territory type, for example: one for house-to-house territories, one for commercial, one for phone, etc or all combined.
You have the option to split your information into multiple databases. For example: having the house-to-house, telephone, business or language group information kept separately, allowing you to adapt the settings to the specific need of each one. With one click, you can easily switch between them.
When migrating or entering a large amount of information, the ability to import can tremendously ease the process. The following information can be imported:
- Addresses: Addresses can be imported or copied to an Excel template and imported to the application. You can also import addresses from other congregation using a different application. The application contains an import assistant that allows to match columns from the other application with those of Multi-terr
- Telephone: Telephone territories are usually handled differently as certain information may not be readily available, such as apartment number. Our import tool manages these exceptions
- Maps: The Excel template contains the territory, latitude and longitude information for each maps. Most KMZ or KML file can easily be converted into this format
- Publishers: A publisher list containing their name, phone number and email address can be imported
Making sure that your data is consistent can be a daunting task, a validation window has been designed to assist you in different repetitive tasks and also to verify that your data is consistent and no information is missing or incorrect. The items are listed in order of priority and impact on the application. With a fix button beside the warning to allow quick resolution.
The SQL function assists you in reading or writing directly to the database. Allowing to retreive infromation for which a report may not exist, or to update information in a batch quickly. Advanced users will find this function extremely useful, and the support team can provide scripts that can be saved and reused anytime you need them.
Backups of your Windows applications database are backed up locally using a timestamp to identify when they were done. But in addition, you may choose to send a copy of your database to the multi-terr team automatically each time you make a back. This function provides additional security in case of a computer crash or any other unforeseen events.
Privacy laws differ from one country to the next, even within the same country, certain areas may have different rules regarding data protection. We have implemented different levels of security.
Some of these include having a separate database for each congregtation, your information cannot be very accessed by another congregation. These databases are on encrypted servers hosted by very large and reputable IT companies. Hashed login and password are hosted on a different server than the actual database, with no links between those servers, hosted by different companies.
Even the local databases on your computer can be encrypted and password protected which means the information can only accessed with the application, even if your information is shared on a public domain like dropbox, the information will not be accessible.
To facilitate communication with other congregtions, especially those using a different method to manage their territories, with one button you can send a customized message to congregations that have not tranfered addresses for a specific amount of time.
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